All community participants should feel welcome, regardless of their personal background. Please be polite, courteous, and considerate to fellow participants. No offensive comments regarding gender, sexual orientation, disability, physical appearance, body size, race, or religion will be tolerated.

We expect all participants to be respectful when communicating with other participants, even when differences of opinion arise. Participants are expected to work together to resolve disagreements constructively and respectfully. Disagreement is no excuse for poor manners. Please be patient.

Messages in the slack space are not permanently kept. We have a message limit, so older messages will be wiped out when that limit is reached. If there is a conversation that you may want to refer back to, please ensure that you save it in your own drive, so that you don’t miss it when it’s gone!

Choose the best channel for your question, idea, or statement

We have many channels covering all kinds of topics. Find the right one to ask your questions. You are already in a good number of ‘default’ channels, but there are also a bunch of channels that you may be able to browse.

Also, do not post the same question in multiple channels (otherwise known as ‘cross-posting’).

Use threads

Using threads allows users to browse through channels and find solutions. It also allows multiple conversations to happen at once!

• Keep your question to one message so that it doesn’t create multiple threads for one conversation (Shift-Enter creates a new line in your message)
• For any questions with lengthy code segments, please post them as a reply to your original message, this helps keep the feed tidy. It also allows users responding to see everything in one place.
• Replying to a question: Click the thread icon to reply.
• Seen this question answered elsewhere? Link them to that thread directly, so that the conversation can continue and all interested users can view and contribute to the discussion (and it can be saved, if people want to keep it for future reference).
• Interested in a question? You can follow a particular thread without having to actually participate in it.

Be clear

Ensure your messages are easy to read. For example; use code formatting when posting code snippets.

When asking a question, post one message with line breaks (shift-enter) to separate lines, rather than post a set of several messages as a stream of consciousness with each as a separate message.. This way people can easily reply to your entire question in context in a thread.

Ask questions so the whole community can see them.

No single person is obligated to answer your question.

In general, keep your questions away from direct message (DM). The whole point of a community is that multiple people can help with, and benefit from a particular conversation. If you have a 1:1 discussion then you are relying on that person to reply directly to you, and other people won’t benefit from seeing the discussion and learning from it.

Support disclaimer

This is a resource for the community to help the community. While there are a number of Feldera employees who are helpful and contribute to discussions, they are solely doing it as community members, themselves. There is never an obligation for any Feldera employee (or employee of any other company, for that matter) to reply to any post or message, despite the space being called the 'Feldera Community’!